Privacy Policy

We collect the following categories of information:

• Account information — your name, email address, phone number, password, and communication preferences.
• Identity verification (KYC) information — your legal name, government-issued identification documents and the images you upload, identification type, and related verification results. For certain transactions, such as withdrawals, we collect your Social Security Number or taxpayer identification number for tax and regulatory purposes.
• Financial and transaction information — your investments, holdings, distributions, transaction history, and payout details. Payment card and bank details are collected and processed directly by our payment processor; we do not store full card numbers.
• Property and submission information — details about properties you submit, applications you file (such as rent-to-own or purchase interest), and related documents.
• Usage and device information — information about how you interact with the platform, including log data, IP address, browser type, device identifiers, and pages viewed, collected through cookies and similar technologies.

We use your information to:

• Create and manage your account and provide the platform’s features.
• Verify your identity, prevent fraud, and comply with legal and regulatory obligations, including anti-money-laundering and tax-reporting requirements.
• Process investments, payments, distributions, withdrawals, and other transactions.
• Generate tax forms and maintain records required by law.
• Communicate with you about your account, transactions, and service updates, and — where permitted — send informational or promotional messages you can opt out of.
• Operate, secure, maintain, analyze, and improve the platform.
• Enforce our terms and protect the rights, property, and safety of EquityN, our users, and others.

We do not sell your personal information. We share information only as needed to operate the platform and as described below:

• Service providers — trusted third parties that perform services on our behalf, such as payment processing, identity verification, electronic signature, property data and valuation, email delivery, cloud storage and hosting, and analytics. These providers may access your information only to perform their services for us.
• Legal and compliance — when required by law, regulation, legal process, or governmental request, or to protect rights, safety, and property.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
• With your direction or consent — when you ask us to share information or otherwise agree to it.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how the platform is used, and improve it. Some features, such as landing-page experience testing, use cookies to remember which version you were shown. We may use analytics services to help us understand aggregate usage. You can control cookies through your browser settings, though disabling them may affect how the platform works.

Identity documents and taxpayer identification numbers are sensitive. We collect them only when needed for verification, compliance, and tax reporting. Uploaded identity documents are stored using restricted, access-controlled storage and are made available only to authorized personnel and service providers for the purposes described in this policy. We retain this information only as long as necessary for those purposes and as required by law.

We retain your information for as long as your account is active and as needed to provide the platform, comply with our legal obligations (including financial and tax recordkeeping), resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and restricted storage for sensitive documents. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please protect your account credentials and notify us of any suspected unauthorized access.

You may review and update your account information at any time, and you can opt out of non-essential communications. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to limit certain uses. [Insert specific rights and request procedures required by applicable state laws, such as the California Consumer Privacy Act or other state privacy laws — to be confirmed by your attorney.] To exercise a right, contact us using the details below; we may need to verify your identity before responding.

EquityN is not directed to individuals under 18, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.

The platform may contain links to third-party websites and services that we do not control. This policy does not apply to those third parties, and we encourage you to review their privacy policies.

EquityN is intended for users in the [United States], and your information is processed and stored in the United States. If you access the platform from outside the United States, you understand that your information will be processed in the United States, which may have different data-protection laws than your location.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.

If you have questions or requests regarding this Privacy Policy or your information, contact: [Company Legal Name], [Mailing Address], [Privacy Contact Email].